Skip to main content

Building a business that runs without you isn’t just about work-life balance – it’s one of the fastest ways to unlock a higher exit multiple if you ever decide to sell. Yet most owners leave money on the table: recent research suggests 70-80 % of small companies that go to market never complete a sale (buythenbuild.com), while just 1.4 % of the UK’s 5.6 million SMEs are formally on the market at any given time (harperjames.co.uk).

Below are the key valuation drivers acquirers (and their advisers) scrutinise, together with practical, UK-specific steps you can start today. We’ll weave in the SEO terms you’re likely targeting – prepare business for sale, increase business value, exit-planning consultant and so on – but, more importantly, we’ll show you how systematic RevOps thinking turns each driver into a repeatable engine.


1. Demonstrable, Sustainable Growth

Why it matters
Private-equity and trade buyers pay for upside. Mid-market multiples in the UK & Europe expand sharply once a target is growing 10 %+ per annum, even in today’s tighter credit environment .

Actions

Quick win Longer-term play
• Track and publish monthly leading KPIs (MQL-to-SQL conversion, pipeline velocity) – not just top-line revenue. • Embed RevOps dashboards so every team sees a single source of truth. Consistent data confidence shaves weeks off due diligence.
• Run a 90-day pricing review: modest CPI-linked increases compound valuation far faster than cost-cutting. • Diversify into at least one adjacent revenue stream (eg, a service retainer or training programme) to smooth seasonality.

2. Recurring & Predictable Revenue

SaaS, maintenance contracts and retainer models regularly fetch 2–3 × higher EBITDA multiples than pure one-off project work .

Actions

  • Shift one-off projects to subscription or “success-based” plans where feasible.

  • Introduce auto-renew clauses with 60-day opt-outs – buyers love baked-in renewals.

  • Measure gross revenue retention and net revenue retention; both will be queried in diligence.


3. Robust Standard Operating Procedures (SOPs)

Documented processes are a valuation multiplier because they prove the company can scale without the founder. Forbes notes that clear SOPs are one of the simplest ways to reduce perceived risk and lift transaction price .

Actions

  1. Map your core processes – marketing hand-offs, onboarding, invoicing, customer success.

  2. Turn them into playbooks inside your CRM/HubSpot workflows, then test by taking holiday: if service levels hold, you’ve removed owner dependency.

  3. Review quarterly; version-control in a knowledge base such as Notion or HubSpot Wiki.

Tip: Systems beat heroics. Investors prefer a “boring” business that purrs without firefighting.


4. Low Owner Dependency & A Bench of Talent

Valuers discount heavily when client or supplier relationships sit solely with the founder.

Actions

  • Appoint a second-in-command (ops manager or client-services lead) and give them public authorisation.

  • Use RevOps tooling to surface relationship data (last contact dates, NPS by account manager) so buyer diligence confirms the relationships are wide, not deep-and-narrow.

  • Incentivise key staff with stay bonuses or EMI options – buyers will ask.


5. Clean, Credible Financials

Messy books burn trust. Dealsuite’s UK Q1 2025 report shows 71 % of lost deals traced back to inadequate financial disclosure or quality of earnings concerns (hornblower-businesses.co.uk).

Actions

  • Close management accounts monthly; reconcile revenue recognition policies to UK GAAP/IFRS.

  • Segregate personal expenses – acquirers adjust EBITDA down for “lifestyle” spend.

  • Commission a sell-side quality-of-earnings (QoE) review 6-12 months pre-sale; it costs far less than a price chip later.


6. Customer & Revenue Concentration

Aim for no single client representing >15 % of turnover. Diversification reduces perceived risk and protects valuation. If you’re concentrated today:

  • Launch a land-and-expand programme targeting look-alike accounts.

  • Lock key customers into longer contracts with escalation clauses to evidence stickiness.


7. Risk Mitigation & Governance

From GDPR compliance to cyber-security, risks equal discount. Create a risk register, insure appropriately, and document mitigations.


Pulling It Together: The RevOps Lens

At Inbound Orbit we view exit readiness through a Revenue Operations (RevOps) framework:

  1. Unified Data & Single Source of Truth – one CRM, one dataset.

  2. Cross-functional SOPs – marketing, sales, service aligned to the same buyer journey.

  3. Automation – low-value manual tasks removed, freeing leaders to work on the business, not in it.

By systematising now, you enjoy the dual benefit of higher cash-flow today and a fatter multiple tomorrow – whether you sell or simply enjoy more freedom.


Ready to Start?

If you’d like an exit-planning advisor who speaks HubSpot, RevOps and valuation, let’s talk. As an autistic solutions architect I’m hard-wired for pattern recognition and process design – the unseen levers that turn chaotic operations into a friction-free flywheel of growth.

There’s an easier way to run your business – and a more profitable way to leave it. Let’s prepare your business for sale the smart way, maximise its value, and give you choices when the time comes.