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#faqs

Frequently Asked Questions

Have questions? We're here to help

What exactly is RevOps and why should my business care?

Revenue Operations (RevOps) unifies marketing, sales and customer service under one data model and set of processes, so the entire “revenue engine” pulls in the same direction. When done well, it removes internal friction, shortens sales cycles and improves customer retention—all from a single source of truth.

How does HubSpot fit into a RevOps strategy?

HubSpot’s connected Hubs (CRM, Marketing, Sales, Service and Operations) provide the ideal platform for RevOps because data, automations and reporting all live in one place rather than in disconnected point tools.

Why choose Inbound Orbit instead of implementing HubSpot yourself?

HubSpot is powerful but can be overwhelming. As a certified Solutions Architect, I design a low-maintenance system that updates itself, so your team can focus on growing revenue, not wrestling spreadsheets. Clients typically see faster time-to-value and cleaner data than DIY projects.

What size companies do you work with?

Our sweet spot is SMEs (1–200 staff) that are scaling fast and feel the pain of tool bloat, manual hand-offs or dirty CRM data. If you’re bigger or smaller but share those pains, let’s talk.

We already own HubSpot. Can you still help?

Absolutely. A RevOps Audit (free of charge!) identifies hidden friction, unused features and data gaps. From there we optimise workflows, dashboards and integrations so you get full value from your existing licences.

Do you only work with HubSpot?

Yes—specialising keeps costs low and expertise high. Where you must keep niche tools (e.g. Monday.com, Xero or custom apps) we integrate them into HubSpot via native connectors or custom APIs.

What’s the difference between a project and a retainer?
  • Project – a one-off build such as a new HubSpot set-up, data migration or automation overhaul.

  • Retainer – ongoing optimisation, reporting tweaks and stakeholder training. Most clients start with a project, then shift to a smaller retainer for continuous improvement.

How long does a typical implementation take?

A focused RevOps QuickStart averages 4–6 weeks. A full multi-Hub Accelerator can run 8–12 weeks depending on data complexity, team size and sign-off speed.

How much will it cost?

Pricing is transparent and published in GBP. Projects start at £3,500 for a QuickStart, while retainers begin at £950 per month. Because I’m South-Africa-based but serving the UK, clients enjoy London-quality expertise at far lower day rates.

Do you provide training?

Yes. Every build includes role-based enablement sessions and curated HubSpot Academy playlists, so your team are self-sufficient long after go-live.

Will my data be secure and GDPR compliant?

HubSpot is fully GDPR-ready, offers EU data hosting and advanced permission sets. I configure consent capture, lawful-basis tracking and retention policies to match UK regulations.

Can you migrate data from our old CRM or spreadsheets?

Definitely. We map fields, cleanse records, de-duplicate contacts and run test imports before final cut-over, ensuring nothing valuable is lost.

Do you offer support outside UK business hours?

Yes—being two hours ahead of the UK (Africa/Johannesburg) means morning issues are often fixed before your team logs in. Urgent tickets can be covered via optional 24/7 chat escalation.

What results can we realistically expect?

Within 90 days clients typically see: 30–50 % faster lead response, a 20 % uplift in pipeline velocity and a noticeable boost in Net Promoter Score thanks to smoother hand-offs.

How do we get started?

Book a free 30-minute discovery call. We’ll discuss goals, audit current tooling and map a phased plan. If there’s a fit, you’ll receive a fixed-fee proposal within 48 hours.

What makes Inbound Orbit different?

Alongside deep HubSpot know-how, my autistic pattern-recognition strengths let me spot operational bottlenecks others miss—translating into cleaner systems and simpler processes for you.

Is RevOps just for tech companies?

Not at all. Manufacturers, professional services firms, charities and e-commerce brands all see gains. Anywhere leads move from marketing to sales to service can benefit.

What happens after the initial project finishes?

You keep full admin access and documentation. Many clients retain us for light-touch optimisation, quarterly roadmap reviews and on-call campaign support, but there’s no lock-in.